Offer free or discounted shipping to boost your conversion rates and reward loyal customers! With our Shipping Discount feature, you can create flexible shipping promotions based on cart value, location, or product selection.
How to create a shipping discount campaign
Follow these steps to set up a shipping discount campaign in your store:
1. Choose the discount method
You have two options:
Discount Code: Customers must enter the code manually at checkout.
Automatic Discount: Applied automatically at checkout (no code needed).
2. Set the discount value
Under the Discount section:
Choose between Fixed amount, Percentage or Free shipping.
Enter the discount value (e.g., $5 off shipping or 10% shipping discount).
3. Add a minimum purchase requirement (New!)
Decide if customers need to meet certain requirements before the shipping discount applies:
No minimum requirements (default).
Minimum order amount – e.g., spend $50 to unlock discounted/free shipping.
Minimum item quantity – e.g., buy 3 or more items to qualify.
You can also enable the option to allow discounts greater than shipping cost. If the discount exceeds the shipping fee, shipping will automatically become free.
Examples:
Free shipping on orders above $50.
$5 off shipping when buying 3+ items.
Free shipping if the discount fully covers the shipping cost.
4. Target countries (based on your Shopify markets)
Choose which of your Shopify markets the shipping discount should apply to:
All markets: The discount will apply across all markets you’ve enabled in Shopify.
You can still exclude specific countries from your markets by using the search field or the Browse button.
Selected markets: Apply the discount only to certain countries where your store is active.
Use the search bar or Browse to select the markets you want to target.
✅ Example:
Offer a free shipping discount for all your active markets except Germany and Italy.
Or, limit the discount to just your US and UK markets.
Tip: The targeting here is tied to your Shopify Markets settings — you can only choose from countries where your store is already active.
5. Select combinations (optional)
If you want this discount to work with other promotions:
Check Product discounts or Order discounts to allow stacking.
6. Set conditions (coming soon)
Currently not available, but features coming soon include:
Product-specific shipping discounts
Minimum cart value requirements
Customer segmentation
Want more power in your shipping discounts?
We’re working on condition-based shipping discounts — and you can shape what comes next!
Imagine offering free shipping only for loyal customers, or tiered discounts based on cart value or region. Sounds exciting?
Tell us what features would boost your sales, and we’ll prioritize what matters most to you.
[Request Feature] – Help us build the perfect tool for your business!
7. Schedule the campaign
Choose a Start date and Start time.
(Optional) Set an End date to limit the campaign duration.
Need Help?
If you're unsure why your shipping discount isn’t applying, or want help setting up a complex campaign, contact our support team — we’re here to help!