What is a Multi-class Discount Code?
A Multi-class Discount Code campaign lets you create a single code that applies:
An order discount (e.g. 15% off or $10 off)
A shipping discount (e.g. free shipping or 10% off shipping)
Or both at the same time
This allows your customers to unlock multiple incentives with just one code at checkout—making promotions easier to understand, more attractive, and more likely to convert.
Why use a Multi-class Discount Code?
This campaign type helps you run high-impact promotions without complicating the checkout process. Use it to:
Boost average order value (AOV): Encourage larger purchases with order-based rewards
Improve conversion rates: Reduce checkout friction with free or discounted shipping
Lower cart abandonment: Eliminate high shipping costs as a blocker
Simplify promotions: Bundle value into a single code that’s easy for shoppers to remember and use
Perfect for seasonal sales, free shipping promos, or bundled offers.
How to create a Multi-class Discount Code campaign
Follow these steps in Discounty:
1. Create your campaign
From the home page, click Create campaign.
Choose Multi-class Discount Code as the campaign type.
2. Name your campaign
This name is for internal use only.
Example: Spring Sale – 10% off + Free Shipping
3. Set your discount code
Enter a custom code (e.g. SPRING10),
Or click Generate random code to let Discounty create one.
Customers will use this code at checkout to receive the discount(s).
4. Choose which discounts to apply
You can apply:
Only an order discount
Only a shipping discount
Or both using the same code
Each section (Order / Shipping) has its own toggle. Enable one or both depending on your campaign goals.
Examples:
Goal | Order Discount | Shipping Discount |
10% off + free shipping | ✅ | ✅ |
15% off order only | ✅ | ❌ |
Free shipping only | ❌ | ✅ |
5. Configure the order discount
Toggle Order discount ON
Choose requirements (when to apply):
No minimum
Minimum cart value (e.g. $100)
Minimum item quantity (e.g. 3+ items)
Set the discount type:
Percentage (e.g. 15% off)
Fixed amount (e.g. $10 off)
Note: For tiered discounts, there is no maximum cap — once a customer meets the highest tier, the discount continues to apply regardless of how much more they spend. For example, if $100+ gives 25% off, a $500 cart still gets 25% off (not less or capped).
6. Configure the shipping discount
Toggle Shipping discount ON
Choose requirements (when to apply):
No minimum
Minimum cart value
Minimum item quantity
Set the discount type:
Percentage off shipping
Fixed amount off shipping
Free shipping
Note: For tiered discounts, there is no maximum cap — once a customer meets the highest tier, the discount continues to apply regardless of how much more they spend. For example, if $100+ gives 25% off on the shipping cost, a $500 cart still gets 25% off (not less or capped).
7. Combinations
The multi-class discount is an order and/or shipping discount in Shopify. You can set these discounts to be combined with other product discounts, order discounts, and shipping discounts in Shopify.
8. Set schedule (optional)
You can schedule when your campaign starts and ends.
Start date/time: When the campaign will begin
End date/time: When the campaign should automatically expire
9. Review campaign summary
Before saving, review the Summary panel to confirm your setup:
Campaign name
Discount type
Affected and excluded products
Start/end schedule
10. You're all set!
Once you've configured your discounts, click Save to activate the campaign. Customers can now use your single discount code to get both incentives at checkout.
If you need help adjusting your campaign setup or want to test it, reach out to our support team directly in the app.