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How to create a Multi-class Discount Code (Order + Shipping Discounts)

Create one discount code that applies both order and shipping discounts at checkout—perfect for conversion-boosting promotions.

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What is a Multi-class Discount Code?

A Multi-class Discount Code campaign lets you create a single code that applies:

  • An order discount (e.g. 15% off or $10 off)

  • A shipping discount (e.g. free shipping or 10% off shipping)

  • Or both at the same time

This allows your customers to unlock multiple incentives with just one code at checkout—making promotions easier to understand, more attractive, and more likely to convert.


Why use a Multi-class Discount Code?

This campaign type helps you run high-impact promotions without complicating the checkout process. Use it to:

  • Boost average order value (AOV): Encourage larger purchases with order-based rewards

  • Improve conversion rates: Reduce checkout friction with free or discounted shipping

  • Lower cart abandonment: Eliminate high shipping costs as a blocker

  • Simplify promotions: Bundle value into a single code that’s easy for shoppers to remember and use

Perfect for seasonal sales, free shipping promos, or bundled offers.


How to create a Multi-class Discount Code campaign

Follow these steps in Discounty:

1. Create your campaign

  • From the home page, click Create campaign.

  • Choose Multi-class Discount Code as the campaign type.


2. Name your campaign

  • This name is for internal use only.

  • Example: Spring Sale – 10% off + Free Shipping


3. Set your discount code

  • Enter a custom code (e.g. SPRING10),

  • Or click Generate random code to let Discounty create one.

  • Customers will use this code at checkout to receive the discount(s).


4. Choose which discounts to apply

You can apply:

  • Only an order discount

  • Only a shipping discount

  • Or both using the same code

Each section (Order / Shipping) has its own toggle. Enable one or both depending on your campaign goals.

Examples:

Goal

Order Discount

Shipping Discount

10% off + free shipping

15% off order only

Free shipping only


5. Configure the order discount

  1. Toggle Order discount ON

  2. Choose requirements (when to apply):

    • No minimum

    • Minimum cart value (e.g. $100)

    • Minimum item quantity (e.g. 3+ items)

  3. Set the discount type:

    • Percentage (e.g. 15% off)

    • Fixed amount (e.g. $10 off)


6. Configure the shipping discount

  1. Toggle Shipping discount ON

  2. Choose requirements (when to apply):

    • No minimum

    • Minimum cart value

    • Minimum item quantity

  3. Set the discount type:

    • Percentage off shipping

    • Fixed amount off shipping

    • Free shipping


7. Combinations

The multi-class discount is an order and/or shipping discount in Shopify. You can set these discounts to be combined with other product discounts, order discounts, and shipping discounts in Shopify.


8. Set schedule (optional)

You can schedule when your campaign starts and ends.

  • Start date/time: When the campaign will begin

  • End date/time: When the campaign should automatically expire


9. Review campaign summary

Before saving, review the Summary panel to confirm your setup:

  • Campaign name

  • Discount type

  • Affected and excluded products

  • Start/end schedule


10. You're all set!

Once you've configured your discounts, click Save to activate the campaign. Customers can now use your single discount code to get both incentives at checkout.

If you need help adjusting your campaign setup or want to test it, reach out to our support team directly in the app.

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