Troubleshooting Guides
Facing any issues? Here are our troubleshooting guides.
5 articles
Troubleshooting Guide: Discounty "Price editor (formerly General discount) campaign not working correctly
"Quantity and volume discount" Campaigns not working
Why Is My Discount Different from What’s Displayed on My Store?
Prevent Shopify Discount Codes from Combining with Discounty Price rules (General Discounts)This article suggests a workaround to prevent Shopify amount off product discounts from stacking with Discounty Price rule (General Discount campaigns).
Troubleshooting guide: What to do if you uninstall the app without disabling the Price Rule (General Discount Campaign)