Troubleshooting Guides
Facing any issues? Here are our troubleshooting guides.
5 articles
Troubleshooting Guide: Discounty "Price editor"(General discount campaign) not workingTroubleshoot issues with Discounty Price editor (general discount campaigns). Check product status, EEA settings, app conflicts & markets.
Troubleshooting Guide: "Quantity and volume discount sale" campaigns not working
Troubleshooting Guide: Mismatched Discount Percentages in Your Store
Prevent Shopify Discount Codes from Combining with Discounty Price rules (General Discounts)This article suggests a workaround to prevent Shopify amount off product discounts from stacking with Discounty Price rule (General Discount campaigns).
Troubleshooting guide: What to do if you uninstall the app without disabling the Price Rule (General Discount Campaign)