The Discounty's "Minimum quantity/volume" and "Minimum value" campaigns offer show up on the product page with a widget, making it easy for your customers to take advantage of the discounts.
If you have set up a "Minimum quantity/volume" or "Minimum value" campaign, the campaign is active but the widget is not visible on your product page, there could be a few reasons for this.
Step 1: Ensure the Discounty app embed is enabled.
In order to ensure the Discounty app embed is enabled on your store, all you need to do is to:
In your Shopify Admin, under the "Online Store" section, click on "Themes".
At the right-hand of the panel, click on the "Customize" button of your live theme.
Go to the "App Embeds" section.
Make sure the embed by Discounty, named "Discounty (new!)" is active.
Click "Save".
If the app embed was not enabled, the widget should now appear on your product page. If it is still not visible, there may be another issue at play.
Step 2: Contact our support team
If you've followed the steps above but still don't see the widget on your product page, our support team is here to help. Some Shopify themes have unique structures, which may require us to adjust the widget's selector for it to display correctly. Just reach out — our experts will quickly troubleshoot the issue and ensure your discounts are up and running smoothly.