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Tips to manage your Discounty campaigns effectively

Set up smarter, safer campaigns in Discounty with tips for managing campaigns, filters, updates, and avoiding overlap or delays.

Updated today

Discounty gives you powerful tools to run automated discount campaigns—but how you structure and manage them matters. Poor setup can lead to delays, pricing errors, or unwanted downtime. These tips will help you avoid those pitfalls and build a more flexible, reliable campaign strategy.

Work smarter with Discounty’s campaign system

1. Start small before scaling your campaign

Before applying a campaign to your entire store, test it on a few products. This helps you confirm that discounts apply as expected—without having to wait for the full activation or deactivation process.

Once you're confident, you can scale the campaign to include more products or collections.


2. Create multiple smaller campaigns instead of one large campaign

Running one large campaign across your entire store can slow things down and limit flexibility.

Why this matters:

  • Active campaigns can’t be edited. To make changes, you must deactivate and then reactivate the campaign.

  • Deactivation/reactivation updates each product variant one by one, which takes time.

Better approach:
If your store has many variants and you frequently update your campaigns, consider breaking them into smaller groups. This makes editing quicker, speeds up processing, and provides clearer performance insights.


3. Use a new campaign for new products—don’t edit an active one

Want to add new products to a campaign that’s already running? Avoid editing the original campaign. Instead, create a new campaign with the same discount settings and filters. As long as combination settings are off, Discounty will:

  • Automatically exclude products already discounted

  • Apply discounts only to the new items

This saves time and avoids reprocessing all products in the original campaign.


4. Don’t manually change product prices during a Price rule campaign

Price rule campaigns rely on Discounty saving each product’s original price. When the campaign ends, it reverts the product back to that price.

If you manually change prices while the campaign is active, you risk:

  • Breaking the revert process and overwriting your changes

  • Overwriting the discounts while the campaign is active

  • Causing pricing errors for your products

Best practice: Allow Discounty to handle all price changes for Price rule campaigns, and only make manual updates after the campaign ends. If you ever want to update product prices, make sure to deactivate all Price rule campaigns, adjust the prices, and then reactivate them.


Strengthen your discount strategy

5. Group products with similar pricing in tiered campaigns

If you’re using Minimum quantity campaigns, group products that have similar prices. This helps ensure that:

  • Discount tiers feel logical to customers

  • Margins stay consistent

  • You don’t over-discount high-value items

Avoid mixing very high- and low-priced products in the same tiered campaign.


6. Avoid unwanted campaign overlap on the same products

Running multiple campaigns that target the same products can lead to:

  • Discount conflicts

  • Unexpected pricing outcomes

  • Limitations on stacking discounts

If you're unsure:
Keep products in only one campaign, or use combination settings carefully to control overlap. Contact support if you need help designing campaigns that work together.


7. Use filters + auto-update to include new products automatically

Want new products to be picked up by your campaigns automatically? Set product filters like:

  • Product type = “T-shirt”, or

  • Collection = “Summer Sale”

Then enable auto-update. When you add new matching products, Discounty will automatically apply the discount—no manual updates required. Note that changes may take a few hours to appear in your campaign.

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